Cancellation Policy

All customers who make reservations with Southern Country Charters agree to the following cancellation policy:
  • Customers may cancel at least 72 hours prior to their arrival time to receive a full refund. 
  • Customers that cancel after the 72 hour period will not be eligible for a refund. 
  • If weather or waves are unfavorable, the trip may be rescheduled for a later time/date or a full refund will be issued. 
  • No-shows will not be refunded.
  • Anyone deemed unsafe or too intoxicated will be immediately returned to the dock and charged in full. There are no refunds for being unsafe or overly intoxicated.
  • Customer may make changes to the reservation without any fees as long as it’s outside the 72 hour cancellation period. 
  • Reschedules permitted if the captain determines weather conditions and/or forecast are not suitable for a safe charter.