All customers who make reservations with Southern Country Charters agree to the following cancellation policy:
Customers may cancel at least 72 hours prior to their arrival time to receive a full refund.
Customers that cancel after the 72 hour period will not be eligible for a refund.
If weather or waves are unfavorable, the trip may be rescheduled for a later time/date or a full refund will be issued.
No-shows will not be refunded.
Anyone deemed unsafe or too intoxicated will be immediately returned to the dock and charged in full. There are no refunds for being unsafe or overly intoxicated.
Customer may make changes to the reservation without any fees as long as it’s outside the 72 hour cancellation period.
Reschedules permitted if the captain determines weather conditions and/or forecast are not suitable for a safe charter.